Email Notification 1.6 associate to Rational ClearQuest

General question about the package, problems, solutions
cdcadena
Posts: 4
Joined: Fri Jul 01, 2016 10:53 am

Email Notification 1.6 associate to Rational ClearQuest

Postby cdcadena » Fri Jul 01, 2016 11:03 am

Nice day people,

I need some help ... in the tool ClearQuest, i was created a new flow, but when i check in the version to associate the package EmailNotification, an error ocurs that is the next:

--- Modifying work in progress on revision 299 of schema 'GestionTI'
*** CRMMD1384E Package rev has already been enabled.
!!! Discarding all changes to latest revision of schema 'GestionTI'
!%$ Enabling of record type failed...
... CRMMD1006E This operation cannot proceed until the metadata has been loaded.

i´ll really grateful if someone help me, thanks.

Christian David Cadena Bejarano

Pavel
Posts: 281
Joined: Fri Dec 12, 2008 12:19 am

Re: Email Notification 1.6 associate to Rational ClearQuest

Postby Pavel » Fri Jul 01, 2016 12:10 pm

Hello,

I don't think issue is package related. Please try to check-in schema without enabling package to the new record type first, and then apply it to the record type (new schema version will be created).

Thank you,
Pavel

cdcadena
Posts: 4
Joined: Fri Jul 01, 2016 10:53 am

Re: Email Notification 1.6 associate to Rational ClearQuest

Postby cdcadena » Tue Jul 19, 2016 5:39 pm

We are trying all ideas, this that you mention are one of this, i need to resolve that issue, but note that is when i associate a new record type, with old records types it work successfully, then why the package can not work same.

I´ll really grateful if someone help me, thanks.

Christian David Cadena Bejarano

Pavel
Posts: 281
Joined: Fri Dec 12, 2008 12:19 am

Re: Email Notification 1.6 associate to Rational ClearQuest

Postby Pavel » Tue Jul 19, 2016 6:00 pm

cdcadena wrote:I´ll really grateful if someone help me, thanks.


I am nor sure what is going on. Is your schema Perl-based?
In this case, enabling schema for a record type would mean creating "EN_Base" action that could be copied from other record.

Pavel

cdcadena
Posts: 4
Joined: Fri Jul 01, 2016 10:53 am

Re: Email Notification 1.6 associate to Rational ClearQuest

Postby cdcadena » Thu Jul 21, 2016 12:50 pm

I was trying this, the action "EN_BASE" is already on our record type with the only notification hook in PERL that is "EN_Notify();"

How else can i do for resolve that?

cdcadena
Posts: 4
Joined: Fri Jul 01, 2016 10:53 am

Re: Email Notification 1.6 associate to Rational ClearQuest

Postby cdcadena » Thu Jul 21, 2016 1:00 pm

Note that the same case occurs with the package "AudiTrail" i know that the package is yours too, the version of our Rational ClearQuest is 8.0.1, the other package own of the tool i can applied without errors or mistakes.

Pavel
Posts: 281
Joined: Fri Dec 12, 2008 12:19 am

Re: Email Notification 1.6 associate to Rational ClearQuest

Postby Pavel » Thu Jul 21, 2016 4:05 pm

HI,

Audit Trail is a standard IBM package. I would suggest to open a PMR to address it.

Thank you,
Pavel


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