We've installed the Email notification package and it works great for DRs, which is our default record type. However, other record types don't seem to work at all even though:
1. In the Email_Notification_Rule "Record Type" drop-down all record types can be selected.
2. New Email_Notification_Rules created with other record types have "Active" checked.
When attempting to trigger a rule for other record types with a similar rule, it doesn't even create an en_email_message record, so I can't see an error. I suspect I missed something else, but what?