Slow performance on queue delivery mode

General question about the package, problems, solutions
juan_zero
Posts: 6
Joined: Thu Jul 12, 2012 10:11 am

Slow performance on queue delivery mode

Postby juan_zero » Thu Mar 27, 2014 1:59 pm

We are having problems with the performance using the queue delivery mode. When I run the Email_Messages query, it returns a lot of records in "Ready" state. If I restart the service, then finally those records get the "Delivered" state. The execution interval of the service has been set to 3 minutes. This delay affects the end user's work. Some of those mails are lasting until 1 hour to be delivered.

What can we do to improve the service's performance and avoid the need of restarting it?

Thanks in advance.

Pavel
Posts: 281
Joined: Fri Dec 12, 2008 12:19 am

Re: Slow performance on queue delivery mode

Postby Pavel » Thu Mar 27, 2014 2:04 pm

What do you use to deliver email messages? Is it delivery script or email notification service?
Are there any messages in the log file?


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