Search found 282 matches

by Pavel
Mon Aug 11, 2014 1:22 pm
Forum: Email Notification Package Q&A
Topic: How do I filter out actioneer on an email subscription?
Replies: 1
Views: 2016

Re: How do I filter out actioneer on an email subscription?

Hello, When subscription is enabled for email notification rule, it adds "ES_GetSubscribersEmails()" function to the "To" field. You can implement user-defined function to filter desirable email addresses from the list and pass ES_GetSubscribersEmails() as a parameter, so the cor...
by Pavel
Thu Mar 27, 2014 2:04 pm
Forum: Email Notification Package Q&A
Topic: Slow performance on queue delivery mode
Replies: 1
Views: 2137

Re: Slow performance on queue delivery mode

What do you use to deliver email messages? Is it delivery script or email notification service?
Are there any messages in the log file?
by Pavel
Mon Mar 03, 2014 3:58 pm
Forum: Email Notification Package Q&A
Topic: Email Notification- pseudo action
Replies: 5
Views: 4025

Re: Email Notification- pseudo action

Hi Rajani,

I am glad that it worked for you.

Thank you,
Pavel
by Pavel
Fri Feb 28, 2014 3:55 pm
Forum: Email Notification Package Q&A
Topic: Email Notification- pseudo action
Replies: 5
Views: 4025

Re: Email Notification- pseudo action

Have you configured Email Notification package? At least, you need to set two properties: email_host and email_enabled. In addition, you can set Debug property to non-zero value and capture debug output using dbwin32 utility. http://cqadmin.org/wiki/EmailNotification_Creating_First_Notification_Rule...
by Pavel
Thu Feb 27, 2014 2:35 pm
Forum: Email Notification Package Q&A
Topic: Email Notification- pseudo action
Replies: 5
Views: 4025

Re: Email Notification- pseudo action

How do I add a pseudo action in cq designer for email notifications. On cqadmin page, DailyNotification is added as pseudo action. Can I have say an existing action ERB_Analysis as pseudo action? There are source and destination states right, does pseudo does not have the source and destination sta...
by Pavel
Mon Feb 17, 2014 6:16 pm
Forum: Email Notification Package Q&A
Topic: Not able to update email_notifications_rules or udb_property
Replies: 11
Views: 6010

Re: Not able to update email_notifications_rules or udb_prop

Hi I have a similiar problem, Im in ClearQuest 8.0.1 with Email Notification Package 1.3 (I know its old jeje) thats why we want to upgrade. I only saw a record type stateless that has an access control hook on submit action, but is this the one I have to delete and then created again?? sub email_n...
by Pavel
Thu Feb 06, 2014 4:19 pm
Forum: General ClearQuest Questions
Topic: ClearQuest LDAP binding
Replies: 1
Views: 2601

Re: ClearQuest LDAP binding

Setting LDAP connection credentials is one command: "installutil setldapinit"
If you would like to automate entire configuration procedure, you can create a script that would call all required commands for you.

Pavel
by Pavel
Thu Jan 30, 2014 10:47 am
Forum: General ClearQuest Questions
Topic: Password reset activity
Replies: 9
Views: 40754

Re: Password reset activity

sana.khatib wrote:Also is there a way to find all the admin user accounts?
and RationalAdminUser how about it?

You can run a ClearQuest query on "users" record type and set filer for "is_superuser" field equal to "1"
Pavel
by Pavel
Wed Jan 29, 2014 6:57 pm
Forum: General ClearQuest Questions
Topic: Password reset activity
Replies: 9
Views: 40754

Re: Password reset activity

Can you also guide me as to where would i have to change the passwords if the LDAP Binding account password is changed.? It it installutil setldapinit command http://pic.dhe.ibm.com/infocenter/cqhelp/v8r0m0/index.jsp?topic=%2Fcom.ibm.rational.clearquest.admin.doc%2Ftopics%2Fldap%2Ft_setting_ldap_co...
by Pavel
Wed Jan 29, 2014 4:04 pm
Forum: General ClearQuest Questions
Topic: Password reset activity
Replies: 9
Views: 40754

Re: Password reset activity

sana.khatib wrote:How do i find out this LDAP binding account?

installutil getldapinit

Pavel
by Pavel
Wed Jan 29, 2014 3:55 pm
Forum: General ClearQuest Questions
Topic: Password reset activity
Replies: 9
Views: 40754

Re: Password reset activity

Also what can be the risk if the passwords are reset. It depends on your environment, and on the scope of the password change. Will the licesing or the LDAP authentication be affected? There would be no impact on licensing, but if you need to reset password for the LDAP binding account, LDAP authen...
by Pavel
Tue Jan 28, 2014 6:06 pm
Forum: Email Notification Package Q&A
Topic: error with cqmail service
Replies: 5
Views: 3042

Re: error with cqmail service

The new version of the email notification service is available for download from the CQAdmin store. You need to save config (just in case) and uninstall the old version first. Also, with gmail you can use smtp over SSL without STARTTLS command if you connect to port 465. <email_host>smtp.gmail.com:4...
by Pavel
Tue Jan 28, 2014 4:16 pm
Forum: Email Notification Package Q&A
Topic: error with cqmail service
Replies: 5
Views: 3042

Re: error with cqmail service

It is a bug. The immediate workaround is to set email_use_ssl and mail.smtp.starttls.enable as

Code: Select all

<email_use_ssl>1</email_use_ssl>
<mail.smtp.starttls.enable>1</mail.smtp.starttls.enable>

Pavel
by Pavel
Tue Jan 28, 2014 9:03 am
Forum: Email Notification Package Q&A
Topic: error with cqmail service
Replies: 5
Views: 3042

Re: error with cqmail service

Hi,

1. What is the version of ClearQuest?
2. What is the version of Windows (or other operating system)?
3. Did you use the GUI to create service configuration file?
4. Could you attach the config file?
5. Could you try to run "cqemail.bat once" from the command line?

Pavel
by Pavel
Sat Jan 18, 2014 9:52 am
Forum: Email Notification Package Q&A
Topic: blank attachments with some e mail clients
Replies: 5
Views: 2903

Re: blank attachments with some e mail clients

walking around this issue, the problem is the format, not all e-mail clients support Content-type: application/octet-stream, you could try it using a yahoo web client as destination and when you try to download the attachment, it say that there is an error. but in another clients works good. It is ...
by Pavel
Wed Jan 15, 2014 8:55 pm
Forum: Email Notification Package Q&A
Topic: blank attachments with some e mail clients
Replies: 5
Views: 2903

Re: blank attachments with some e mail clients

Could you provide exact header and body of the message and attach as text files?
Spaces and new lines matter.

BTW, the first </html> tag - is it a typo?

Pavel
by Pavel
Wed Jan 15, 2014 5:29 pm
Forum: Email Notification Package Q&A
Topic: blank attachments with some e mail clients
Replies: 5
Views: 2903

Re: blank attachments with some e mail clients

First, you need to verify the email message is created properly.
Could you provide an example of raw email from the en_email_message?

Pavel
by Pavel
Wed Jan 15, 2014 3:26 pm
Forum: Email Notification Package Q&A
Topic: Send manual Remainders notifications
Replies: 5
Views: 2836

Re: Send manual Remainders notifications

It looks like ClearQuest does not allow to share session variables between VBScript and Perl script. The workaround is to utilize "EN_NotifyHook" records script provided with the package. Modify your VBScript records script to use the following code instead: FireNamedHook "EN_NotifyHo...
by Pavel
Wed Jan 15, 2014 2:33 pm
Forum: Email Notification Package Q&A
Topic: Attachments files corrupts
Replies: 9
Views: 3763

Re: Attachments files corrupts

I identify a problem, some of my clients get notifications from CQ, but a few got the attachments files in with blank body, I found some possible causes about this, one of that is the way that CQ is sending the message, I add the attachment function RT_InsertAttachments() at the end of the message,...
by Pavel
Wed Jan 15, 2014 12:43 pm
Forum: Email Notification Package Q&A
Topic: Send manual Remainders notifications
Replies: 5
Views: 2836

Re: Send manual Remainders notifications

Code: Select all

set session = GetSession
session.NameValue "PseudoAction", "MyRecordScriptAliasActionName";

Pavel
by Pavel
Tue Jan 14, 2014 8:52 pm
Forum: Email Notification Package Q&A
Topic: Send manual Remainders notifications
Replies: 5
Views: 2836

Re: Send manual Remainders notifications

It is 10+ years old ClearQuest bug: Record_Script_Alias action name cannot be obtained using GetActionName API call. The workaround is to set "PseudoAction" session variable in the record script to some value, and this value can be used as an action name in the email notification rule. in ...
by Pavel
Thu Jan 09, 2014 12:42 pm
Forum: Email Notification Package Q&A
Topic: can I add digital signature?
Replies: 1
Views: 1776

Re: can I add digital signature?

I would like to add a digital signature for all notifications by default, I know that is include it as attachment, but how can I add it in the template record? In order to add digital signature to the template record, you would need to implement signing algorithm in cqperl, and I don't think it is ...
by Pavel
Wed Jan 08, 2014 2:48 pm
Forum: Email Notification Package Q&A
Topic: Attachments files corrupts
Replies: 9
Views: 3763

Re: Attachments files corrupts

I already check the integrity of the attachment message using your script for to do the reconstruction of the attachments and when I did the attachment looks good It means that the problem is not on the ClearQuest side. You can work with the email server admin to identify root cause of the issue. I...
by Pavel
Tue Nov 19, 2013 2:45 pm
Forum: Email Notification Package Q&A
Topic: Support for TLS encrypted/authenticated mail?
Replies: 1
Views: 1744

Re: Support for TLS encrypted/authenticated mail?

You can use Email Notification Delivery Service along with Queue delivery mode.
http://store.cqadmin.com/index.php/clea ... rvice.html

Pavel
by Pavel
Wed Nov 13, 2013 1:00 am
Forum: Email Notification Package Q&A
Topic: Attachments files corrupts
Replies: 9
Views: 3763

Re: Attachments files corrupts

when I re-coding using your script, I get the file without corrupt issues, so it means may could be a communication issue or e mail server service right? If there is no delivery error recorded on the en_email_message, it means that the message was delivered to the SMTP relay successfully, there was...

Go to advanced search

cron