Search found 282 matches

by Pavel
Wed Apr 06, 2016 8:55 am
Forum: Email Notification Package Q&A
Topic: Installation emailnotificationpackagesetup.exe
Replies: 4
Views: 2209

Re: Installation emailnotificationpackagesetup.exe

Hi, It cannot detect ClearQuest installation, but you can copy package directories from the old client manually and register them using packageutil command, for example: packageutil registerpackage UDBProperties 1.3 \ "C:\Program Files\IBM\RationalSDLC\ClearQuest\packages\UDBProperties\1.3"...
by Pavel
Wed Dec 02, 2015 7:20 am
Forum: General ClearQuest Questions
Topic: How to remove all references in CR or CRI record in ClearQuest?
Replies: 1
Views: 19023

Re: How to remove all references in CR or CRI record in ClearQuest?

Hello, All references are store in the "parent_child_links" table: parent_dbid - DB ID of the parent record parent_entitydef_id - parent entity ID (record name can be found in the "entitydef" table) parent_fielddef_id - parent field ID (field name can be found in the "fieldd...
by Pavel
Tue Sep 01, 2015 1:40 pm
Forum: General ClearQuest Questions
Topic: Help/Advice on recovery of Oracle database
Replies: 3
Views: 3279

Re: Help/Advice on recovery of Oracle database

If the database is gone, you are out of luck.

Pavel
by Pavel
Tue Sep 01, 2015 11:19 am
Forum: General ClearQuest Questions
Topic: Help/Advice on recovery of Oracle database
Replies: 3
Views: 3279

Re: Help/Advice on recovery of Oracle database

Hello, If I have got you right, the database itself is intact, but you need to re-create ClearQuest database connection. It can be done on the CC LT/CQ machine using ClearQuest Maintenance tool. The following information needs to be collected: ⋅ Oracle DB server ⋅ Oracle instance...
by Pavel
Tue Aug 11, 2015 6:17 am
Forum: General ClearQuest Questions
Topic: Error when connecting to the new database server
Replies: 1
Views: 2162

Re: Error when connecting to the new database server

Hello, If I am not mistaken, in addition to maxapps parameter for the database, you also need to check maxagents and numdb parameters for the DB2 database instance. If these are high enough, I would suggest to open a PMR with IBM technical support as additional data might need to be collected for th...
by Pavel
Fri Jul 31, 2015 7:55 pm
Forum: Email Notification Package Q&A
Topic: Microsoft Exchange Server
Replies: 1
Views: 9020

Re: Microsoft Exchange Server

Is compatible with Microsoft Exchange account?? and how it could be setup since I just have automated configuration for outlook associated to domain account. Yes, it is compatible with Microsoft Exchange. You can configure SMTP delivery using exchange server in the same way as Exchange accepts exte...
by Pavel
Thu Jul 23, 2015 3:55 pm
Forum: Email Notification Package Q&A
Topic: Download latest version of Email package
Replies: 1
Views: 1563

Re: Download latest version of Email package

Hi,

If you have not received email with download links, you can download it directly from your account in the store.
http://cqadmin.org/wiki/Download#Downlo ... _the_Store

Thank you,
Pavel
by Pavel
Tue Jul 21, 2015 8:19 am
Forum: Email Notification Package Q&A
Topic: Reference list value on the templates?
Replies: 1
Views: 1549

Re: Reference list value on the templates?

Hello,

You can find some examples here:
http://forum.cqadmin.com/viewtopic.php?t=82

Thank you,
Pavel
by Pavel
Tue Jul 21, 2015 8:13 am
Forum: Email Notification Package Q&A
Topic: include images files
Replies: 1
Views: 1659

Re: include images files

Yes, you can embed images in email. There are few way to do it. Depending on email client, some might work better for you. You need to test it in your environment. For example, inline image: http://www.campaignmonitor.com/blog/post/1761/embedding-images-in-email/ Another way would be to use Content ...
by Pavel
Tue Mar 17, 2015 11:42 am
Forum: General ClearQuest Questions
Topic: cqperl script on unix
Replies: 6
Views: 3246

Re: cqperl script on unix

Hi,

I don't think that testing UserLogon return value is a correct approach. This method suppose to throw an exception in case of failure. I would start with removing "or die" statement and wrap the code in the eval block.

Pavel
by Pavel
Mon Mar 16, 2015 3:04 pm
Forum: General ClearQuest Questions
Topic: cqperl script on unix
Replies: 6
Views: 3246

Re: cqperl script on unix

When everything configured correctly, it should work without "use lib" statements.
It might be that some environment variables cause this issue. Could you check is any Perl-related environment variables are set? For instance, PERL5LIB?
What is an output of "cqperl -V"?

Pavel
by Pavel
Thu Mar 12, 2015 11:13 am
Forum: General ClearQuest Questions
Topic: cqperl script on unix
Replies: 6
Views: 3246

Re: cqperl script on unix

Hi,

Have you tried to access the database from Unix using ClearQuest client?
Is your connection on Unix also called "FASchema"?

Pavel
by Pavel
Tue Mar 10, 2015 2:40 pm
Forum: Email Notification Package Q&A
Topic: Compatibility w/CQ 8.x
Replies: 1
Views: 1936

Re: Compatibility w/CQ 8.x

Hi Mark,

There is no issue. As a part of "Ready for Rational" validation, the products were tested with CQ 8.x.

Thank you,
Pavel
by Pavel
Wed Feb 04, 2015 5:19 pm
Forum: Email Notification Package Q&A
Topic: How do you add HTML and Plain Text to an email?
Replies: 5
Views: 2721

Re: How do you add HTML and Plain Text to an email?

For instance, you would like to include text, contained in "field_name" into email notification body. 1. create user defined function to escape special characters in HTML: submit udb_property record with Name: RT_HTML_Escape_Characters Value: require 'HTML/Entities.pm'; return HTML::Entiti...
by Pavel
Wed Feb 04, 2015 3:20 pm
Forum: Email Notification Package Q&A
Topic: How do you add HTML and Plain Text to an email?
Replies: 5
Views: 2721

Re: How do you add HTML and Plain Text to an email?

DRMartin wrote:Thanks Pavel, this helps, but it doesn't maintain (bullets) or (') ... any ideas?

You still need to escape special characters within the "pre" tags.
For instance, you can create a user-defined function and use HTML::Entities::encode_entities() function there.
by Pavel
Wed Feb 04, 2015 12:55 pm
Forum: Email Notification Package Q&A
Topic: How do you add HTML and Plain Text to an email?
Replies: 5
Views: 2721

Re: How do you add HTML and Plain Text to an email?

Hi,

You should be able to enclose text within a "PRE" block, i.e.

Code: Select all

<HTML>
...
html document
...

<PRE>
preformatted text
 text
 text
...
</PRE>

</HTML>



Thank you,
Pavel
by Pavel
Mon Dec 29, 2014 9:10 am
Forum: General ClearQuest Questions
Topic: How to automatically add a user group to a parent/child list
Replies: 3
Views: 3079

Re: How to automatically add a user group to a parent/child

Hi, It suppose to work this way: 1. you can create a stateless record type called "Product" 2. On the "Bug" record type, you should create a REFERENCE field, "Product", which is a reference to the "Product" record type. It should also have "security conte...
by Pavel
Sat Dec 27, 2014 12:36 pm
Forum: General ClearQuest Questions
Topic: How to automatically add a user group to a parent/child list
Replies: 3
Views: 3079

Re: How to automatically add a user group to a parent/child

Please see the screenshot attached. It is a list and I have a hook to get a specific user group name. Then I want to have another hook to add this user group to this list. But I'm lack of knowledge how to do this. Can you help? Thanks! I am sorry, could you clarify your question, please? You have a...
by Pavel
Mon Dec 22, 2014 2:10 pm
Forum: Email Notification Package Q&A
Topic: What type of record can be created with a Email Rule?
Replies: 2
Views: 1898

Re: What type of record can be created with a Email Rule?

Hi,

Have you applied package to the new record type?

Thank you,
Pavel
by Pavel
Fri Dec 19, 2014 4:26 pm
Forum: Email Notification Package Q&A
Topic: Timed Notification Question/Problem
Replies: 5
Views: 2949

Re: Timed Notification Question/Problem

Hi,

In the TimedNotification.pl, find the following line (line 25?):

Code: Select all

my @scripts = qw( UDB_Properties EN_Notification EN_Parser );


Change it to (add ES_Scripts section):

Code: Select all

my @scripts = qw( UDB_Properties EN_Notification EN_Parser ES_Scripts);


It should fix the issue.

Thank you,
Pavel
by Pavel
Fri Dec 19, 2014 4:15 pm
Forum: Email Notification Package Q&A
Topic: Timed Notification Question/Problem
Replies: 5
Views: 2949

Re: Timed Notification Question/Problem

Hi,

Could you copy the error message, please?

Thank you,
Pavel
by Pavel
Fri Dec 19, 2014 3:01 pm
Forum: Email Notification Package Q&A
Topic: Timed Notification Question/Problem
Replies: 5
Views: 2949

Re: Timed Notification Question/Problem

Hi,

ES_GetSubscribersEmails() is a part of the EmailSubscription package.
Did you apply it to the schema?

Thank you,
Pavel
by Pavel
Thu Dec 18, 2014 5:58 pm
Forum: Email Notification Package Q&A
Topic: Not firing durring a hook submit.
Replies: 1
Views: 1701

Re: Not firing durring a hook submit.

Have you tried enabling debug and capture debug output using dbwin32 utility?
http://cqadmin.org/wiki/Package_configu ... ptional.29
It might provide some information.
by Pavel
Wed Nov 05, 2014 6:50 pm
Forum: Email Notification Package Q&A
Topic: Timed Notifications - 'Unquoted string ...'
Replies: 4
Views: 3882

Re: Timed Notifications - 'Unquoted string ...'

rafaelrmontes wrote:I haven't seen something like that in my scripts, I'm still checking, in the meantime where can I change the schedule for the notifications? should I hook this script to something else that wake up and call this?

Yes, for instance, you can use Windows scheduler.
by Pavel
Wed Nov 05, 2014 6:09 pm
Forum: Email Notification Package Q&A
Topic: Timed Notifications - 'Unquoted string ...'
Replies: 4
Views: 3882

Re: Timed Notifications - 'Unquoted string ...'

Hi,

I don't think that it is coming from the TimedNotification itself, unless it is customized in some way (or email notification package is cutomized in the schema. Please search for "signInState" in the schema hooks.

Thank you,
Pavel

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