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It can be easily achieved using user-defined function. use CGI qw(:standard escapeHTML); return escapeHTML(shift); Dear Pavel, Thanks for your valuable time and consideration. created new udb_property with the code you provided and named it as Escapechar. Esc.JPG Now I am wondering where to call th...

As per my understanding during the HTML parsing only "<LIST.txt>" get cut in the email body. Could you please provide your view and solution for this issue. Since you are using HTML, you need to replace special characters with escape sequence. For instance, "<" should be replace...

Hi,

Please check generated message in the correspondent email queue, en_email_message, record.
If this message contains <LIST.txt> there, it would mean that email message is created successfully, and the problem is caused by either SMTP gateway or email client.

Pavel

Dear Pavel, Thanks for the update. Could you please let me know which character set should i have to use for multi lingual keyboard containing Arabic and English or to support any language. Currently i am using "us-ascii". Best Regards, Pugazhenthy A You can try to use Content-Type: text/...

After multiple level of testing, we have found this issue is occurring only in the multi lingual keyboard containing Arabic and English. Please help us to sort out this issue. Hello, Unfortunately, screenshot would not help in troubleshooting. You can check content of the message in the email notif...

Hi,

There is an alternative to CQ packaging mechanism: cqload exportintegraton/importintegration.
You should be careful with global scripts while using it, but in most cases it wold allow you to create reusable code without any risks related to package development.

Thank you,
Pavel

May be the script can push the files in to cloud server like mycloud and get back a public link but it may take take pushing the attachments and I don't know if it will make the submission slow. Hi, You can use Attachments 2.0 package, ftp://ftp.software.ibm.com/software/iea/content/com.ibm.iea.rcq...

HI,

Audit Trail is a standard IBM package. I would suggest to open a PMR to address it.

Thank you,
Pavel

cdcadena wrote:I´ll really grateful if someone help me, thanks.

I am nor sure what is going on. Is your schema Perl-based?
In this case, enabling schema for a record type would mean creating "EN_Base" action that could be copied from other record.

Pavel

Hi,

It would require some codding and testing. If file path approach does not work, I would try to implement comparison of the current entity object attachments with attachments of the same record entity stored in the database (accessible with LoadEntity session object method).

Pavel

Hi,

Should I draft a contract?

Thank you,
Pavel

Hello,

I don't think issue is package related. Please try to check-in schema without enabling package to the new record type first, and then apply it to the record type (new schema version will be created).

Thank you,
Pavel

Hi, Please check comments in that example. For the attachments that has not been loaded yet, the file name would contain path delimiters. Newly added attachments could be distinguished this way. Another way would be to compare record to its original using CQ API, and add newly added attachments, if ...

Inspect generated message in en_email_message, and you will see what caused the issue this time.
IN your particular case, check for attachements should be in the beginning of the message, and InsertAttachements at the end, after HTML content.
Pavel

Hi, You added "RTC_InsertAttachments() before the HTML message, while it suppose to go after. It is what caused problem in your case. Anyway, a good what to troubleshoot issues is to check generated email in the message queue (en_email_message records). it is available when Deferred (default) o...

Hello,

Technically, you need to construct MIME/multipart email.
You can find an example here: http://cqadmin.org/wiki/Notification_Ex ... ttachments

The only difference in that example that the first part is plain/text, but it can be anything you need, including HTML.

Pavel

Hi,

It is a good question, but I didn't find a way to create direct links yet, sorry.

Pavel

Hi,

Do you use valid query path as a parameter?

Thank you,
Pavel

Hi,

Here is the root cause of your issue: viewtopic.php?t=246
Unfortunately, due to changed restrictions of the SetFieldRequirednessForCurrentAction API call, the user has to have admin privileges to run TimedNotification or EmailDevilery scripts.

Thank you,
Pavel

Hi,

If you open "include_1.6\EN_Notification.pl" at line 541, what is the actual function that causes this error?
What are the version of ClearQuest and operating system used?

Thank you,
Pavel

Hi Mark,

Yes, the easiest way would be to create a function that would use ES_GetSubscribersEmails call.
There is no need to modify schema, you can use user-defined function.

Thank you,
Pavel

Hi,

Here is the only documentation I have:
http://cqadmin.org/wiki/ClearQuest_Dynamic_List_Editor

after this package is installed, you can edit "Dynamic_List" stateless records, and corresponded dynamic list is updated automatically when record is saved.

I hope it helps,
Thank you,
Pavel

Hi,

Timed notification is bundled with Email Notification package. You need to check "Supplementary Scripts" in the list of items to install.

Thank you,
Pavel

Hi, You need to apply package to a schema, and after that apply it to each record type that you would like to use for notification, if it was not selected at the time it was applied to the schema. When this package is applied to specific record type, you should see "EN_Base" base action in...

Hi, Since you have been using Email Notification package for a long time, you can create a archive zip on one of the old systems, and copy it to the 8.1 machine to register it there manually, as advised. The package is not available in a zip archive. The installation procedure will be updated, event...